Find out clearly how your personal data is collected, where it is stored, and how it is kept secure. At Crickexcom, your privacy is our top priority.
As one of Bangladesh's most trusted online betting platforms, Crickexcom treats your privacy as a top priority. This Privacy Policy explains how Crickexcom collects your personal information, where and for how long it is stored, and the purposes for which it is used.
By using the Crickexcom website, app, or any of our services, you are considered to have agreed to this Privacy Policy. Please read it carefully before registering.
Crickexcom's Privacy Policy is built in accordance with international data protection standards, particularly the principles of the GDPR (General Data Protection Regulation). We believe you should have full control over your personal data.
Crickexcom only collects the information necessary to deliver the best possible service and maintain platform security. We do not collect any excess or unnecessary data.
| Data Type | Example | Collection Time |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | During registration & KYC verification |
| Contact Information | Mobile number, email address | During Registration |
| Financial Information | BKash/Nagad/Rocket number, transaction history | On deposits & withdrawals |
| Device Information | IP address, browser type, operating system | Automatically on Site Visit |
| Usage Data | Betting history, login times, game preferences | Platform Usage Time |
| Proof of Address | Utility bills, bank statements | During KYC Verification (where applicable) |
Certain data is collected automatically when you visit Crickexcom, including your IP address, cookie data, and browser information. This data is used primarily to improve the security and performance of the site.
Crickexcom uses your data for specific, legitimate purposes only. We never sell your information to advertisers or third parties.
Crickexcom stores your data on secure, internationally certified servers. All servers operate under 24/7 monitoring and firewall protection.
Crickexcom uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.
You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain features.
Crickexcom never sells or rents your data. However, in certain circumstances, limited information may be shared with trusted third parties:
Under Crickexcom's Privacy Policy, you have the following rights. To exercise any of them, contact us at support@crickexcom.bet.
You can request to know what data we hold about you at any time.
You may request corrections to any inaccurate or outdated information.
In certain circumstances, you can request the permanent deletion of your data.
You can request that we stop using your data for specific purposes.
You may request a download of your data in a readable format.
You may object to your data being used for marketing or profiling purposes.
Crickexcom strictly does not collect data from or provide any services to individuals under the age of 18. Our platform is intended exclusively for adults.
Crickexcom uses industry-leading technology to protect your data, with our security systems regularly audited by independent third parties.
For any privacy-related questions, requests, or complaints, please contact our Data Privacy Team. We typically respond within 72 hours.
If your complaint remains unresolved, you have the right to escalate it to the relevant licensing authority.
We protect your data not just through promises, but through technology and policy that genuinely keep it safe.
Every transaction and piece of personal data on Crickexcom is secured with 256-bit AES encryption — the same technology used by banks and government institutions.
Your name, number, or betting history — none of your data is ever sold to advertisers or third parties. That's our commitment, no exceptions.
View, update, or request deletion of your data at any time. Crickexcom gives you full ownership of your personal information.
Our security systems are reviewed annually by independent cybersecurity experts. Any vulnerabilities identified are addressed immediately.
Our Privacy Policy is written in plain, straightforward language — not complex legal jargon — so you can truly understand what we do and don't do with your data.
We respond to all privacy-related requests within 72 hours. For urgent matters, live chat typically resolves issues within 5 minutes.